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Knowledge Base document #3509

Setting up FRITZ!Box for use with a SIPORTAL line

The FRITZ!Box is optimally prepared for use with SIPORTAL. Simply connect the FRITZ!Box to the internet connection and enter your personal account information in the FRITZ!Box user interface. The complete FRITZ!Box range of functions for internet, telephony, and smart home is then available to all of the devices in your home network without restriction.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Connecting the FRITZ!Box

  1. Either connect the FRITZ!Box to the DSL line or use the 'WAN' port to connect the FRITZ!Box to the fixed wireless access connection. For detailed information, refer to the quick guide included with the FRITZ!Box and the manual.

2 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password given on the type label of the FRITZ!Box and click on 'Log In'.
  3. If the wizard for internet access does not start automatically, click on 'Wizards' and then on 'Configure the Internet Connection'.
    Calling up the FRITZ!Box wizard
  4. Select 'SIPORTAL' from the drop-down list.
  5. If you are using the FRITZ!Box on a DSL line, enable the 'SIPORTAL' option.
  6. If you are using the FRITZ!Box on a fixed wireless access connection, enable the 'SIPORTAL WAN' option.
  7. Click on 'Next' and follow the wizard's instructions.
  8. Now the FRITZ!Box checks whether the internet connection can be established. Configuration is complete as soon as the message 'The internet connection check was successful' is displayed.

    Important:If the internet connection check fails, your internet access may not have been activated yet. In this case, contact SIPORTAL.

3 Setting up telephony in the FRITZ!Box

Having your login information ready

  1. Have the login information for telephony that you received from SIPORTAL ready.

    Note:SIPORTAL sent you the login information via email after you concluded the contract with them. If you did not receive your account information, contact SIPORTAL.

Configuring phone numbers

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Phone Numbers' in the 'Telephony' menu.
  3. Click on the 'New Phone Number' button.
  4. Select 'SIPORTAL' from the drop-down list.
  5. Enter your phone number including the area code by 'Internet phone number' (for example 061234567).
  6. Enter your phone number including the area code by 'Username'.
  7. For the 'Password', enter the password you received from SIPORTAL.
  8. Click on 'Next' and follow the wizard's instructions.

Assigning phone numbers

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Telephony Devices' in the 'Telephony' menu.
  3. Click on the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click on the 'Configure New Device' button and follow the wizard's instructions.

  4. From the 'Outgoing Calls' drop-down list, select the number to be used by the telephony device for making outgoing calls. If you do not select a phone number, the number entered under 'Telephony > Telephone Numbers > Line Settings' is used for making calls.
  5. Select the phone numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click on 'Apply' to save the settings.



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