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Knowledge Base document #3475

Setting up FRITZ!Box for use with a VoipVoice line

The FRITZ!Box is optimally prepared for use with VoipVoice. Simply connect the FRITZ!Box to the DSL line and enter your personal account information in the FRITZ!Box user interface.

The complete FRITZ!Box range of functions for internet, telephony, and smart home is then available to all of the devices in the home network without restriction.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Having your account information ready

  1. Have your personal account information for internet access and the login information for telephony that you received from VoipVoice ready.

    Note:VoipVoice sent you the account information via email after you concluded the contract with them. If you did not receive your account information, contact VoipVoice.

2 Connecting the FRITZ!Box

  1. Insert the DSL cable into the 'DSL' socket on the FRITZ!Box and into the DSL line.
    Using a DSL cable to connect FRITZ!Box to a DSL line

3 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password given on the type label of the FRITZ!Box and click on 'Log In'.
  3. If the wizard for internet access does not start automatically, click on 'Wizards' and then on 'Configure the Internet Connection'.
    Calling up the FRITZ!Box wizard
  4. Select 'VoipVoice' from the drop-down list and click on 'Next'.
  5. Enter the account information you received from VoipVoice in the relevant fields and click on 'Next'.
  6. If you are using the FRITZ!Box on a VDSL line, enable the 'Use VLAN for internet access' option and enter the VLAN ID that VoipVoice gave you.
  7. Click on 'Next' and follow the wizard's instructions. The wizard connects the FRITZ!Box to the internet.

    Important:If the FRITZ!Box cannot connect to the internet, either your internet access has not been activated yet, or the account information is incorrect. In this case, contact VoipVoice.

4 Setting up telephony in the FRITZ!Box

Configuring phone numbers

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Phone Numbers' in the 'Telephony' menu.
  3. Click on the 'New Phone Number' button.
  4. Select 'other provider' from the drop-down list.
  5. Enter your phone number including the area code by 'Telephone Number'.
  6. Enter the login information you received from VoipVoice by 'Username' and 'Password'.
  7. Select 'RTP or in-band' for 'DTMF transmission'.
  8. Click on 'Next' and follow the wizard's instructions.

Assigning phone numbers

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Telephony Devices' in the 'Telephony' menu.
  3. Click on the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click on the 'Configure New Device' button and follow the wizard's instructions.

  4. From the 'Outgoing Calls' drop-down list, select the number to be used by the telephony device for making outgoing calls. If you do not select a phone number, the number entered under 'Telephony > Phone Numbers > Line Settings' is used for making calls.
  5. Select the phone numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click on 'Apply' to save the settings.



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