Recommend:
To the knowledge base
Knowledge Base document #284

Setting up FRITZ!Box for use with a 1&1 line

The FRITZ!Box is optimally prepared for use with 1&1 and gives you unlimited access to all features, including internet, telephony, and television (1&1 HD TV).

Simply connect the FRITZ!Box to the DSL line. The FRITZ!Box is then automatically configured by 1&1. You only have to enter your personal account information in the FRITZ!Box user interface if automatic configuration is not possible.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Having your account information ready

  1. Have your personal account information that you received from 1&1 ready.

    Note:You will find the account information in the security letter that 1&1 sent you before activating your connection. If you did not receive your account information, contact 1&1.

2 Connecting the FRITZ!Box to the DSL line

  1. Insert the DSL cable into the 'DSL' socket on the FRITZ!Box and into the socket labelled 'F' on the phone jack (TAE).
    Using a DSL cable to connect FRITZ!Box to an IP-based DSL line

3 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password given on the type label of the FRITZ!Box and click on 'Log In'.
  3. If you have already changed settings in the user interface:
    1. Click on 'System' and then on 'Backup' or 'Reset'.
    2. Click on the 'Factory Settings' tab.
    3. Click on the 'Load Factory Settings' button.
      • Now the FRITZ!Box's factory settings are loaded and then the FRITZ!Box restarts. The connection to the FRITZ!Box will be interrupted for about 1 minute.
    4. Open the FRITZ!Box user interface, click on 'OK' and then 'Next'.
  4. Select '1&1 Internet' from the drop-down list and click on 'Next'.
  5. Enter the 12-digit 'Start code' from the security letter from 1&1 and click on 'Next'.
  6. Now the FRITZ!Box establishes a connection to 1&1 and automatically configures the internet connection and your internet phone numbers. Configuration is complete as soon as an overview with your 1&1 phone numbers is displayed.

    Important:If configuration fails, your internet access may not have been activated yet. In this case, contact 1&1.

4 Setting up telephony in the FRITZ!Box

Define which phone number your telephony devices should use for making outgoing calls and to which phone numbers the telephony devices should react to when you receive calls:

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Telephony Devices' in the 'Telephony' menu.
  3. Click on the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click on the 'Configure New Device' button and follow the wizard's instructions.

  4. From the 'Outgoing Calls' drop-down list, select the number to be used by the telephony device for making outgoing calls. If you do not select a phone number, the number entered under 'Telephony > Telephone Numbers > Line Settings' is used for making calls.
  5. Select the phone numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click on 'Apply' to save the settings.



Help topics:

Language selection