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Knowledge Base document #3822

Setting up FRITZ!Box for use with an Enel line

The FRITZ!Box is optimally prepared for use with Enel. Simply connect the FRITZ!Box to the internet connection and configure the internet connection in the FRITZ!Box. The complete FRITZ!Box range of functions for internet, telephony, and smart home is then available to all of the devices in the home network without restriction.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Connecting the FRITZ!Box

  1. Either connect the FRITZ!Box to the DSL line or use the 'LAN 1' port to connect the FRITZ!Box to the fiber optic modem (ONT, Optical Network Termination). For detailed information, refer to the quick guide included with the FRITZ!Box and the manual.

2 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password given on the type label of the FRITZ!Box and click on 'Log In'.
  3. If the wizard for internet access does not start automatically, click on 'Wizards' and then on 'Configure the Internet Connection'.
    Calling up the FRITZ!Box wizard
  4. Select 'Enel' from the drop-down list.
  5. Click on 'Next' and follow the wizard's instructions. The wizard connects the FRITZ!Box to the internet.

    Important:If the FRITZ!Box cannot establish an internet connection, your internet access may not have been activated yet. In this case, contact Enel.

3 Setting up telephony in the FRITZ!Box

Requesting account information for telephony

  1. Call Enel's customer service to have them give you the login information for telephony (username, password, registrar, and proxy server).

Configuring phone numbers

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Phone Numbers' in the 'Telephony' menu.
  3. Click on the 'New Phone Number' button.
  4. Select 'Enel' from the drop-down list.
  5. Enter your phone number including the area code by 'Internet telephone number' (for example 061234567).
  6. Enter the login information you received from Enel by 'Username' and 'Password'.
  7. Enter the registrar given to you by Enel in the 'Registrar' field.
  8. In the 'Proxy server' field, enter the proxy server that Enel gave you.
  9. Click on 'Next' and follow the wizard's instructions.

Assigning phone numbers

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Telephony Devices' in the 'Telephony' menu.
  3. Click on the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click on the 'Configure New Device' button and follow the wizard's instructions.

  4. From the 'Outgoing Calls' drop-down list, select the number to be used by the telephony device for making outgoing calls. If you do not select a phone number, the number entered under 'Telephony > Phone Numbers > Line Settings' is used for making calls.
  5. Select the phone numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click on 'Apply' to save the settings.



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