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Knowledge Base document #3624

Setting up the FRITZ!Box for use with a Movistar line

The FRITZ!Box is optimally prepared for use with Movistar. Simply connect the FRITZ!Box to the router from Movistar and enter your personal account information in the FRITZ!Box user interface.

The complete FRITZ!Box range of functions for internet, telephony, and smart home is then available to all of the devices in the home network without restriction.

Important:IPTV playback is not supported by the FRITZ!Box. Therefore, connect the Movistar set-top box directly to the Movistar router.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Configuring the Movistar router

In order to use the full FRITZ!Box functionality, configure the router with an integrated fiber optic modem (HGU) provided by Movistar for single-device mode:

Note:The following steps apply to the HGU from ASKEY. The configuration of HGUs from other manufacturers may differ.

  1. Use the address http://192.168.1.1 to open the user interface of the Movistar router.
  2. Click on 'MENU' and then on 'Multipuesto/Monopuesto'.
  3. Enable the 'Monopuesto (Sin NAT)' option.
  4. Click on 'Aplicar cambios' to save the settings.
  5. Click on 'MENU' and then on 'Configuración avanzada'.
  6. Confirm the warning.
  7. Click on 'Voice' and then on 'Advanced'.
  8. On the 'SIP Service' tab, click on 'Disable'.
  9. Click on 'Apply' to save the settings.
  10. Click on the 'Line Setting' tab.
  11. Select the IDs for your phone line. The number of IDs depends on the number of lines you ordered from Movistar.
  12. Click on 'Disable' next to 'Adm. State'.
  13. Click on 'Apply' to save the settings.

2 Connecting the FRITZ!Box

  1. Insert one end of a network cable into the 'LAN 1' port on the FRITZ!Box. Use the network cable supplied with the FRITZ!Box, for example.
  2. Insert the other end of the network cable into a LAN port on the Movistar router.

3 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password given on the type label of the FRITZ!Box and click on 'Log In'.
  3. Click on 'Internet' and then on 'Account Information'.
  4. Select 'other internet service provider' from the drop-down list.
  5. Enable the 'Connection to an external modem or router' option in the 'Connected via' section.
  6. Enable the 'Establish own connection to the internet' option in the 'Operating Mode' section.
  7. Enable the 'Yes' option in the 'Account Information' section.
  8. Enter adslppp@telefonicanetpa as the 'Username'.
  9. Enter adslppp for the 'Password'.
  10. Enter the speeds of your internet connection in the 'Downstream' and 'Upstream' fields.
  11. Click on 'Apply' to save the settings. Now the FRITZ!Box establishes the internet connection.

    Important:If the FRITZ!Box cannot establish an internet connection, your internet access may not have been activated yet. In this case, contact Movistar.

4 Setting up telephony in the FRITZ!Box

Configuring the Movistar router for telephony

  1. Use the address http://192.168.1.1 to open the user interface of the Movistar router.

    Note:The following steps apply to the HGU from ASKEY. The configuration of HGUs from other manufacturers may differ.

  2. Click on 'MENU' and then on 'Red local'.
  3. Click on 'Mapa de red local' in the 'Red local' menu.
  4. Click on 'fritz.box' to determine the IP address that the Movistar router assigned to the FRITZ!Box.
  5. Click on 'MENU' and then on 'Configuración avanzada'.
  6. Confirm the warning.
  7. Click on 'WAN Setting' and then on 'WAN Interface'.
  8. Determine the name assigned to the phone service (e.g. 'ip3').
  9. Click on 'NAT' and then on 'Port Mapping'.
  10. Select the name of the phone service (e.g. 'ip3') from the 'Interface' drop-down menu.
  11. Select the 'UDP' option from the drop-down menu.
  12. Enter 5060 next to 'External port' and 'to'.
  13. Enter the IP address of the FRITZ!Box (e.g. 192.168.1.34) next to 'Internal IP'.
  14. Enter 5060 next to 'Internal port'.
  15. Click on 'Apply' to save the settings.

Configuring phone numbers

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Phone Numbers' in the 'Telephony' menu.
  3. Click on the 'New Phone Number' button.
  4. If shown, enable the 'Internet phone number' option and click on 'Next'.
  5. Select 'Other provider' from the drop-down list.
  6. Enter your phone number without the country code +34 (for example 911234567) by 'Phone number for registration' and 'Internal phone number in the FRITZ!Box'.
  7. Enter your phone number without the country code +34 (for example 911234567) next to 'Username', 'Authentication name', and 'Password'.
  8. Enter telefonica.net in the 'Registrar' field.
  9. Enter 10.31.255.134:5070 in the 'Proxy server' field.
  10. Click on 'Next' and follow the wizard's instructions.

Configuring a second internet connection for internet telephony

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Phone Numbers' in the 'Telephony' menu.
  3. Click on the 'Line Settings' tab.
  4. Click on 'Changing the Settings' in the 'Telephony connection' section.
  5. Click on 'Connection Settings for DSL/WAN'.
  6. Enable the 'Use a separate connection (PVC) for Internet telephony' option.
  7. Enable the 'No' options and then the 'Obtain the IP address automatically (DHCP)' option.
  8. Click on 'Apply' to save the settings.

Assigning phone numbers

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Telephony Devices' in the 'Telephony' menu.
  3. Click on the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click on the 'Configure New Device' button and follow the wizard's instructions.

  4. From the 'Outgoing Calls' drop-down list, select the number to be used by the telephony device for making outgoing calls. If you do not select a phone number, the number entered under 'Telephony > Phone Numbers > Line Settings' is used for making calls.
  5. Select the phone numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click on 'Apply' to save the settings.



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