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Knowledge Base document #1339

Setting up FRITZ!Box for use with a Telekom DSL line

You want to set up the FRITZ!Box on a Telekom line with IP telephony, for example MagentaZuhause? ✔ It's easy with this step-by-step guide.

The FRITZ!Box is optimally prepared for use with Deutsche Telekom (for example 'MagentaZuhause', 'MagentaEINS'). Simply connect the FRITZ!Box to the DSL line and enter your personal account information in the FRITZ!Box user interface.

The complete FRITZ!Box range of functions for internet, telephony, and television (MagentaTV) is then available to all of the devices in your home network without restriction.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Having your account information ready

  1. Have your personal account information that you received from Telekom ready.

    Note:You will find the account information in the letter that Telekom sent you before activating your connection. If you did not receive your account information, contact Telekom.

2 Connecting the FRITZ!Box to the DSL line

  1. Insert the DSL cable into the 'DSL' socket on the FRITZ!Box and into the socket labelled 'F' on the phone jack (TAE).
    Using a DSL cable to connect FRITZ!Box to an IP-based DSL line

3 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password given on the type label of the FRITZ!Box and click on 'Log In'.
  3. If the wizard for internet access does not start automatically, click on 'Wizards' and then on 'Configure the Internet Connection'.
    Calling up the FRITZ!Box wizard
  4. Enable the 'Use DSL/WAN for internet connection' option and click on 'Next'.
  5. In the wizard, select 'Telekom' from the drop-down list.
  6. Enable the correct connection type and click on 'Next'.
  7. Enter the account information you received from Telekom in the relevant fields.
  8. Click on 'Next' and follow the wizard's instructions.
  9. Now the FRITZ!Box checks whether the internet connection can be established. Configuration is complete as soon as the message 'The internet connection check was successful' is displayed.

    Important:If the internet connection check fails, your internet access may not have been activated yet. In this case, contact Telekom.

4 Setting up telephony in the FRITZ!Box

Configuring phone numbers

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Phone Numbers' in the 'Telephony' menu.
  3. Click on the 'New Phone Number' button.
  4. If shown, enable the option 'Internet phone number' and click on 'Next'.
  5. Select 'Telekom LTE' from the drop-down list.
  6. Enter the internet number (phone number) in the corresponding fields.
  7. If you disabled the Telekom service 'My Login' later, disable the option 'Use default setting for registration' and enter your email address, for example your-name@t-online.de, in the field 'Email address' and enter your web password in the field 'Password'.
  8. Click on 'Next' and follow the wizard's instructions.

Assigning phone numbers

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Telephony Devices' in the 'Telephony' menu.
  3. Click on the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click on the 'Configure New Device' button and follow the wizard's instructions.

  4. From the 'Outgoing Calls' drop-down list, select the number to be used by the telephony device for making outgoing calls. If you do not select a phone number, the number entered under 'Telephony > Telephone Numbers > Line Settings' is used for making calls.
  5. Select the phone numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click on 'Apply' to save the settings.

5 Setting up television (MagentaTV)

These steps are only necessary if you ordered digital television reception (MagentaTV) for your Telekom line:

Connecting the media receiver to the home network

  1. Use a network cable to connect the media receiver to a LAN port on the FRITZ!Box.

    Note:If you cannot connect the receiver and FRITZ!Box by cable, you can also connect them via Wi-Fi or your home's electrical wiring, for example with a FRITZ!Repeater or FRITZ!Powerline.

Selecting the internet connection for the media receiver

If the FRITZ!Box establishes the internet connection via DSL as well as the mobile network, configure the FRITZ!Box so that the media receiver can only use one of the two internet connections:

Note:MagentaTV receivers often do not tag IPTV packets, so the FRITZ!Box cannot recognize them as IPTV or assign them to a specific internet connection. If the FRITZ!Box is configured for parallel operation, the IPTV packets from the receiver are therefore distributed to the DSL and LTE internet connection, which may lead to errors with the MagentaTV platform.

  1. Click on 'Home Network' in the FRITZ!Box user interface.
  2. Click on 'Network' in the 'Home Network' menu.
  3. Click on the 'Network Connections' tab.
  4. Click the (Edit) button next to the media receiver.
  5. In the 'Internet Connection' section, select the desired internet connection.

    Important:If the configured internet connection fails, the media receiver can no longer access the internet.

  6. Click on 'Apply' to save the settings.



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