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Knowledge Base document #3694

Setting up the FRITZ!Box for use with a Delta cable connection

The FRITZ!Box Cable is optimally prepared for use with a Delta cable connection. Simply connect the FRITZ!Box to the multimedia outlet, have Delta activate the FRITZ!Box, and configure telephony.

The complete FRITZ!Box range of functions for internet, telephony, and multimedia is then available to all of the devices in your home network without restriction.

1 Activating the FRITZ!Box

MAC addresses of the FRITZ!Box's cable modem (CM MAC + MTA MAC)
  1. Call the customer service from Delta to have them activate the FRITZ!Box for your cable connection. You need to have the MAC addresses of your FRITZ!Box's cable modem (CM MAC and MTA MAC) for activation. You can find these on the FRITZ!Box's type label.

2 Connecting the FRITZ!Box

  1. Insert one end of the coaxial cable into the Cable socket on the FRITZ!Box. Use the coaxial cable supplied with the FRITZ!Box, for example.
  2. Insert the other end of the coaxial cable into the socket for the internet connection (data socket) on the multimedia socket in your home.

3 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password given on the type label of the FRITZ!Box and click "Log In".
  3. If the menu "Set up Internet Connection" is not displayed automatically:
    1. Click "Internet" and then "Account Information".
    2. Enable the option "Internet connection via cable".
  4. Wait until the "Power / Cable" LED remains lit. Depending on the signal strength and the way your connection is configured, this may take up to 10 minutes.

    Important:If the "Power / Cable" LED flashes continuously, the cable connection has not been activated yet or the service is disrupted. In this case, contact Delta.

  5. Click "Apply" or "Next" to save the settings. Restart the FRITZ!Box to complete the configuration of your internet connection.

4 Setting up telephony in the FRITZ!Box

Having your account information ready

  1. Have the account information for telephony ready (for example the username and password) that was displayed to you in MijnDELTA's customer portal.

    Note:If your login information is not displayed in the customer portal, contact DELTA.

Configuring phone numbers

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Phone Numbers' in the 'Telephony' menu.
  3. Click on the 'New Phone Number' button.
  4. Select 'Other provider' from the drop-down list.
  5. Enter your phone number including the area code (for example 31201234567) by 'Telephone number for registration'.
  6. Enter your phone number (for example 1234567) by 'Internal phone number in the FRITZ!Box'.
  7. Enter the login information you received from DELTA by 'Username' and 'Password'.
  8. Enter voice.caiw.net in the 'Registrar' field.
  9. Enter voice.caiw.net in the 'Proxy server' field.
  10. Enter your area code by 'Area Code'.
  11. Click on 'Additional Settings' to display all of the settings.
  12. Select 'RTP or in-band' for 'DTMF transmission'.
  13. Click on 'Next' and follow the wizard's instructions.

Adjusting the number format

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Phone Numbers' in the 'Telephony' menu.
  3. Click on the (Edit) button for the respective internet phone number.
  4. Click on 'Telephone Number Format'.
  5. Select the 'None' option for the country code and area code in the 'Telephone Number Format' section.
  6. Click on 'Apply' to save the settings.

Assigning phone numbers

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Telephony Devices' in the 'Telephony' menu.
  3. Click on the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click on the 'Configure New Device' button and follow the wizard's instructions.

  4. From the 'Outgoing Calls' drop-down list, select the number to be used by the telephony device for making outgoing calls. If you do not select a phone number, the number entered under 'Telephony > Telephone Numbers > Line Settings' is used for making calls.
  5. Select the phone numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click on 'Apply' to save the settings.



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