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Knowledge Base document #3259

Setting up the FRITZ!Box for use with a Vodafone cable connection

The FRITZ!Box Cable is optimally prepared for use with a Vodafone cable connection. Simply connect the FRITZ!Box to the multimedia outlet, have Vodafone activate the FRITZ!Box, and configure telephony.

If Vodafone provided the FRITZ!Box for a home or business line, it is already activated and will be configured automatically.

The complete FRITZ!Box range of functions for internet, telephony, and smart home is then available to all of the devices in your home network without restriction.

Important:If you are using the FRITZ!Box in Baden-Württemberg, Hesse or North Rhine-Westphalia, use the guide Setting up the FRITZ!Box for use with a Vodafone (formerly Unitymedia) cable connection. If you are using the FRITZ!Box in a different Federal State in Germany, proceed as described in this guide.

1 Having your Vodafone customer number and activation code ready

  1. Have your Vodafone customer number and activation code that you received by post from Vodafone ready. If you cannot locate the activation code, you must ask Vodafone to send you a (new) activation code.

    Note:Normally the activation code can be used several times and does not expire. Activation codes that were issued before October 2023 can no longer be used.

2 Connecting the FRITZ!Box

  1. Insert one end of the coaxial cable into the Cable socket on the FRITZ!Box. Use the coaxial cable supplied with the FRITZ!Box, for example.
  2. Insert the other end of the coaxial cable into the socket for the internet connection (data socket) on the multimedia socket in your home.

3 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password given on the type label of the FRITZ!Box and click on 'Log In'.
  3. If the menu 'Set up Internet Connection' is not displayed automatically:
    1. Click on 'Internet' and then on 'Account Information'.
    2. Enable the 'Internet connection via cable' option.
  4. Wait until the 'Power / Cable' LED remains lit. Depending on the signal strength and the way your connection is configured, this may take up to 10 minutes.

    DAnkImportant:If the 'Power / Cable' LED flashes continuously, the cable connection is not activated or the service is disrupted. In this case, contact Vodafone.

  5. Open a new tab or a new window in the web browser and call up https://kabelmodemaktivieren.vodafone.de. It may take a few minutes for the page to be shown.
  6. Enter your Vodafone customer number and activation code in the corresponding fields of the activation portal and click on 'Weiter'.
  7. Agree to the conditions for using your own terminal device and click on 'Kabelmodem aktivieren'.
    • Now Vodafone activates the FRITZ!Box for use with your cable connection. After that a page with the login information for your telephone numbers is displayed.
  8. Click on 'Zugangsdaten als PDF speichern' and save the login information for your telephone numbers on your computer.
  9. Click on 'Apply' or 'Next' in the FRITZ!Box user interface to save the settings. Restart the FRITZ!Box to complete the configuration of your internet connection.

4 Setting up telephony in the FRITZ!Box

Having your login information ready

  1. Have the login information for telephony ready that was displayed in the Vodafone activation portal after the FRITZ!Box was activated. You can also find the login information in Vodafone's customer portal MeinKabel under 'Einstellungen > SIP-Daten'.

    ATTENTION!Vodafone is currently switching telephony to a new system (Nokia IMS) um. If your login information mentions a SIP registrar xxxx.fixed.vodafone.de, then your connection was switched to Nokia IMS. In this case, configure your phone numbers as described in Vodafone's guide and select 'other internet service provider'.

    Note:In a future FRITZ!OS, we will revise Vodafone's provider profile so that you can select Vodafone to configure your phone numbers again.

Configuring phone numbers

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Phone Numbers' in the 'Telephony' menu.
  3. Click on the 'New Phone Number' button.
  4. Select 'Vodafone Kabel' from the drop-down list.
  5. Enter the login information supplied by Vodafone in the corresponding fields.
  6. Click on 'Next' and follow the wizard's instructions.

Assigning phone numbers

  1. Click on 'Telephony' in the FRITZ!Box user interface.
  2. Click on 'Telephony Devices' in the 'Telephony' menu.
  3. Click on the (Edit) button for the respective telephony device.

    Important:If the telephony device was not configured yet, click on the 'Configure New Device' button and follow the wizard's instructions.

  4. From the 'Outgoing Calls' drop-down list, select the number to be used by the telephony device for making outgoing calls. If you do not select a phone number, the number entered under 'Telephony > Telephone Numbers > Line Settings' is used for making calls.
  5. Select the phone numbers to which the telephony device should react when you receive calls. You can select up to ten numbers (including the number for outgoing calls).
  6. Click on 'Apply' to save the settings.



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