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Knowledge Base document #66

The FRITZ!Box's Info LED flashes

The Info LED on your FRITZ!Box indicates various operating conditions. When the Info LED flashes red, it means that there is a FRITZ!Box error. When the Info LED flashes green, the FRITZ!Box is indicating various events that can either be custom-configured or are pre-configured. For example, the Info LED flashes green when there is a new message on the answering machine or a new fax is received.

In this guide we describe the various causes and how to stop the flashing.

Simply proceed as described below. After each measure, check whether the problem is solved.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Enabling Stick & Surf

If the Info LED flashes after you have connected the FRITZ!WLAN Stick to the FRITZ!Box to transmit the Wi-Fi security settings using Stick & Surf, this means that Stick & Surf is not enabled in the FRITZ!Box. Enable Stick & Surf in the FRITZ!Box user interface to transmit the Wi-Fi security settings:

  1. Click on 'Wi-Fi' in the FRITZ!Box user interface.
  2. Click on 'Security' in the 'Wi-Fi' menu.
  3. Enable the 'Enable AVM Stick & Surf' option in the 'Additional Security Settings' section.
  4. Click on 'Apply' to save the settings.

Now you can reconnect your FRITZ!WLAN Stick to the FRITZ!Box. The Info LED flashes while the Wi-Fi security settings are being transmitted. As soon as the Info LED remains lit, you can remove the FRITZ!WLAN Stick from the FRITZ!Box and connect it to your computer.

2 Checking which event is configured for the Info LED

If the Info LED continues to flash, an event was selected in the FRITZ!Box user interface that is causing the LED to flash:

  1. Click on 'System' in the FRITZ!Box user interface.
  2. Click on 'Buttons and LEDs' in the 'System' menu.
  3. Check which event was selected for the Info LED and follow the steps given for that event:
  4. If the event 'New answering machine message' was selected, listen to all of the new messages on the answering machine.
    • If the event 'New answering machine message or new fax' was selected, the flashing can have several causes.
      1. Open all newly received faxes in the fax journal.
      2. Listen to all of the new messages on the answering machine.
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