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Knowledge Base document #3619

Setting up the FRITZ!Box for use with a fibre optic connection from Init7

The FRITZ!Box is optimally prepared for use with Init7. Simply connect the FRITZ!Box to the fibre optic connection and configure the internet connection in the FRITZ!Box.

The complete FRITZ!Box range of functions for internet, television (TV7), and smart home is then available to all of the devices in your home network without restriction.

Requirements / Restrictions

  • The SFP plug-in module 'FRITZ!SFP AON' is required for AON fibre optic connections.
  • The SFP plug-in module 'XGS-PON' is required for XGS-PON fibre optic connections.

Note:All instructions on configuration and settings given in this guide refer to the latest FRITZ!OS for the FRITZ!Box.

1 Inserting the SFP module into the FRITZ!Box

The FRITZ!Box is available in several different product variants, each of which is delivered with different components. If no SFP plug-in module was inserted in your FRITZ!Box, perform the following steps:

  1. Insert the SFP module that is suitable for your fibre optic connection into the fibre slot of the FRITZ!Box:
    1. If you have an AON fibre optic connection, insert the SFP module 'FRITZ!SFP AON' into the fibre slot of the FRITZ!Box.
    2. If you have an XGS-PON fibre optic connection, insert the SFP module 'FRITZ!SFP XGS-PON' into the fibre slot of the FRITZ!Box.
      Inserting the SFP module into the FRITZ!Box

      Important:If you do not know what kind of fibre optic connection you have, test all of the SFP modules supplied with the FRITZ!Box. The Power/Fiber LED on the FRITZ!Box remains lit as soon as the FRITZ!Box is connected to the fibre optic connection using the correct SFP module.

2 Connecting the FRITZ!Box to your fibre optic connection

  1. Remove the dust protection caps from the fibre optic cable, the SFP module in the FRITZ!Box, and from the fibre optic socket (OTO).
  2. Connect the fibre optic cable to the SFP module in the FRITZ!Box and to the fibre optic socket. Do not bend the fibre optic cable and do not hold the ends of the cable in front of your eyes.

    Note:You can find information on selecting a suitable fibre optic cable in our guide Which fibre optic cable do I need?

    Connecting the FRITZ!Box to the fibre optic connection

3 Plugging the FRITZ!Box in

  1. Plug the power adapter into the FRITZ!Box's power socket and plug it into a power socket.

4 Enabling the fibre optic connection with Swisscom

If you are using the FRITZ!Box on a Hybrid7 connection with XGS-PON, you must first enable the connection with Swisscom:

  1. Call up https://swisscom.ch/start in your web browser. It may take a few minutes for the page to be shown.
  2. Enter the OTO ID of your fibre optic cable socket (for example B.777.777.777.X).
  3. Enter the plug number (slot number).
  4. Enter the activation code you received from Init7.
  5. Click on 'Aktivieren' to start activating your fibre optic connection. If may take up to 30 minutes for the activation to be completed and before the internet connection can be used.

5 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password given on the type label of the FRITZ!Box and click on 'Log In'.
  3. If the wizard for internet access does not start automatically, click on 'Wizards' and then on 'Configure the Internet Connection'.
    Calling up the FRITZ!Box wizard
  4. Select 'other internet service provider' from the drop-down list and click on 'Next'.
  5. If you are using the FRITZ!Box on a Fiber7 or Crossover7 line:
    1. Enable the 'No' option in the section 'Account Information'.
  6. If you are using the FRITZ!Box on a hybrid7 line:
    1. Enable the 'Yes' option in the 'Account Information' section.
    2. Enter the account information you received from Init7 in the fields.
    3. If you are using the FRITZ!Box on a Hybrid7 line with XGS-PON' line, click on 'Change Connection Settings', enable the option 'Use VLAN for internet access', and enter 11 in the field 'VLAN ID'.
  7. Click on 'Next' and follow the wizard's instructions.
  8. Now the FRITZ!Box checks whether the internet connection can be established. Configuration is complete as soon as the message 'The internet connection check was successful' is displayed.

    Important:If the internet connection check fails, your internet access may not have been activated yet. In this case, contact Init7.



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