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Knowledge Base document #3468

Setting up the FRITZ!Box for use with a Convergenze line

The FRITZ!Box is optimally prepared for use with Convergenze. Simply connect the FRITZ!Box to the internet connection and select Convergenze as the internet service provider in the FRITZ!Box. The complete FRITZ!Box range of functions for internet, multimedia, and smart home is then available to all of the devices in the home network without restriction.

Important:Currently, we do not have any information about whether the FRITZ!Box can make calls over Convergenze and if so, how to configure the phone numbers in the FRITZ!Box. As soon as we have any new information, we will update this guide.

1 Connecting the FRITZ!Box

  1. Connect the 'WAN' port on the FRITZ!Box with the LAN port of the DSL or fiber optic modem (ONT, Optical Network Termination). For detailed information, refer to the quick guide included with the FRITZ!Box and the manual.

2 Configuring the internet connection in the FRITZ!Box

  1. Open the FRITZ!Box user interface.
  2. Enter the FRITZ!Box password given on the type label of the FRITZ!Box and click on 'Log In'.
  3. Click on 'Internet' and then on 'Account Information'.
  4. Select 'Convergenze' from the 'Internet connection via' drop-down list.
  5. Click on 'Apply' to save the settings. Now the FRITZ!Box establishes the internet connection.

    Important:If the FRITZ!Box cannot establish an internet connection, your internet access may not have been activated yet. In this case, contact Convergenze.



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